This Privacy Policy explains how AnytimeClean ("we", "us", "our") collects, uses, stores and discloses your personal information when you use our website, book our services, or interact with us through any channel including phone, SMS, email, WhatsApp or automated systems.
Important: By booking a service, submitting an enquiry form, or providing your contact details to AnytimeClean, you consent to us contacting you regarding your booking, follow-up service reminders, and promotional communications — including via automated systems and AI-assisted communication tools.
We collect personal information that you provide directly to us, including:
We may also collect information automatically when you visit our website, including IP address, browser type, pages viewed and time spent on pages (via Google Analytics).
We use your personal information to:
By providing your phone number or email address to AnytimeClean — whether through our website, booking system, phone call or any other channel — you expressly consent to receiving communications from us through automated systems, including:
These automated communications are conducted on our behalf through third-party platforms including GoHighLevel (GHL) and similar CRM and marketing automation systems. All automated communications comply with the Australian Spam Act 2003 and the Telecommunications (Interception and Access) Act 1979.
You may opt out of automated marketing communications at any time by replying STOP to any SMS, unsubscribing from any email, or contacting us directly at support@anytimeclean.com.au or 0480 805 010. Opting out of marketing communications will not affect transactional messages related to an active booking.
We do not sell your personal information. We may share it with:
Your personal information is stored securely using industry-standard encryption and access controls. We use Australian and international cloud-based services. While we take all reasonable precautions to protect your data, no method of internet transmission is 100% secure.
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:
To exercise any of these rights, contact us at support@anytimeclean.com.au.
Our website uses cookies and Google Analytics (GA4) to understand how visitors use our site. This includes data such as pages visited, time on site, and general location (city level). No personally identifiable information is collected through analytics. You can disable cookies in your browser settings at any time.
Our services and website are not directed at children under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. The current version is always available at anytimeclean.com.au/privacy-policy/. Continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: